"Can I just say thank you again for this beautiful boy.
"I just want to say that what you and {All Rat Rattery} are doing is amazing. I've never had rats that are so peaceful. Usually in the past, even if I got rats from breeders', it was such a mission to integrate new rats into the colony because they would bully each other so much.
"There has not even been one squeak from this cage the whole time. No stress in the new cage, lots of excitement and play.
"Well done for that and thank you for that!"